Terms and Conditions

The Terms and Conditions were last updated on January 16, 2022

1. Introduction

These Terms and Conditions apply to this website and to transactions related to our products and services. You may be bound by additional agreements that pertain to your relationship with us or to products or services you receive from us. If any provisions of those additional agreements conflict with the provisions of these Terms and Conditions, the provisions of those additional agreements shall prevail.

2. Binding nature

By registering for, accessing, or otherwise using this website, you hereby agree to be bound by the Terms and Conditions set forth below. Your use of this website constitutes your acknowledgment and acceptance of these Terms and Conditions. In certain cases, we may also ask you to provide your express consent.

3. Electronic Communication

By using this website or communicating with us electronically, you agree and acknowledge that we may communicate with you electronically on our website or send you an email, and you agree that all agreements, notices, disclosures, and other communications that we send to you electronically satisfy all legal requirements. This includes, but is not limited to, the requirement that such communications be in writing.

4. Intellectual Property

We or our licensors own and control all copyrights and other intellectual property rights in the Website, as well as the data, information, and other resources displayed on or accessible through the Website.

4.1 All rights reserved

Unless otherwise specified for certain content, no license or other right under copyright, trademark, patent, or other intellectual property rights is granted to you.  This means that you may not use, copy, reproduce, perform, display, distribute, embed in an electronic medium, modify, reverse-engineer, decompile, transfer, download, transmit, monetize, sell, market, or commercialize in any form without our prior written permission, except and only to the extent otherwise provided by mandatory law (such as the right to quote).

5. Newsletter

Notwithstanding the above, you may forward our newsletter in electronic form to others who may be interested in visiting our website.

6. Third-Party Property

Our website may contain hyperlinks or other references to third-party websites. We do not monitor or review the content of third-party websites linked to from this website. Products or services offered by other websites are subject to the terms and conditions of those third parties. We do not necessarily share or endorse the opinions or materials expressed on these websites.

We are not responsible for the privacy practices or content of these websites. You assume all risks associated with the use of these websites and related third-party services. We assume no responsibility for any loss or damage of any kind resulting from your disclosure of personal data to third parties.

7. Responsible Use

By visiting our website, you agree to use it only for the purposes intended and permitted by these Terms, any additional agreements with us, and applicable laws, regulations, generally accepted online practices, and industry guidelines. You may not use our website or services to use, publish, or distribute material that consists of (or is linked to) malicious computer software. You may not use the data collected on our website for direct marketing activities or conduct systematic or automated data collection activities on or in relation to our website.

Participation in activities that cause or may cause damage to the website, or that impair the website’s performance, availability, or accessibility, is strictly prohibited.

8. Registration

You can register for an account on our website. During this process, you may be required to choose a password. You are responsible for maintaining the confidentiality of your passwords and account information, and you agree not to share your passwords, account information, or secure access to our website or services with anyone else.  You may not allow any other person to use your account to access the website, as you are responsible for all activities that occur through the use of your passwords or accounts. You must notify us immediately if you become aware of any disclosure of your password.

Once your account has been closed, you cannot create a new account without our permission.

9. Refund and Return Policy

9.1 Right of Withdrawal

You have the right to cancel this contract within 14 days without giving any reason.

The cancellation period expires 14 days after the date the contract is concluded.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by mail, fax, or email). Our contact information is provided below. You may use the attached model withdrawal form, but this is not required.

If you choose this option, we will immediately send you a confirmation of receipt of such a cancellation via a durable medium (e.g., by email).

To meet the deadline for cancellation, it is sufficient to send your notice of cancellation before the cancellation period expires.

9.2 Effects of the Cancellation

If you withdraw from this contract, we will refund all payments received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery method we offer), without delay and in any event no later than 14 days from the day on which we are informed of your decision to withdraw from this contract. We will make this refund using the same payment method you used for the original transaction, unless you have expressly agreed otherwise. In any case, no fees will be charged for this refund.

If you have begun receiving services during the cancellation period, you must pay us an amount proportional to the services already provided, until you have notified us of your withdrawal from this contract, relative to the total value of the contract.

Please note that there are some legal exceptions to the right of withdrawal, and therefore some items cannot be returned or exchanged. We will let you know if this applies to your specific case.

10. Idea Submission

Do not submit any ideas, inventions, creative works, or other information that may be considered your own intellectual property and that you wish to present to us, unless we have previously signed an intellectual property agreement or a confidentiality agreement. If you share this with us without such a written agreement, you grant us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate, and distribute your content in existing or future media.

11. Termination of Use

We may, at our sole discretion, modify or discontinue access to the Website or any service on it at any time, either temporarily or permanently. You agree that we shall not be liable to you or any third party for any such modifications, suspensions, or interruptions of your access to or use of the Website or any content you may have shared on the Website. You are not entitled to any compensation or other payment, even if certain features, settings, and/or content that you have contributed or rely on are permanently lost. You may not circumvent or attempt to circumvent any access restriction measures on our website.

12. Warranties and Liability

Nothing in this section limits or excludes any statutory warranty whose limitation or exclusion would be unlawful. This website and all content on the website are provided “as is” and “as available” and may contain inaccuracies or typographical errors. We expressly disclaim any and all express or implied warranties of any kind regarding the availability, accuracy, or completeness of the content. We do not guarantee that:

  • This website, or our products or services, meet your needs.
  • This website will be available continuously, in a timely manner, securely, or without errors;
  • The quality of all products or services you have purchased or received through this website meets your expectations.

The following provisions of this section apply to the fullest extent permitted by law and do not limit or exclude our liability in respect of matters for which it would be unlawful or illegal for us to limit or exclude our liability. In no event shall we be liable for any direct or indirect damages (including damages for lost profits or revenue, loss or damage to data, software, or databases, or loss or damage to property or data) incurred by you or any third parties arising out of your access to or use of our website.

Unless otherwise expressly provided in a separate agreement, our liability to you for any damages arising out of or in connection with the Website or with products and services marketed or sold through the Website is limited to the total amount you have paid to us to purchase such products or services or to use the Website, regardless of the legal basis for liability (whether in contract, in equity, negligence, willful misconduct, tort, or otherwise) shall be limited to the total amount you paid to us to purchase such products or services or to use the Website. This limitation applies in the aggregate to all of your claims, actions, and causes of action of any kind and nature.

13. Privacy

In order to access our website and/or services, you may be required to provide certain information about yourself during the registration process. You agree that all information you provide will always be accurate, correct, and up-to-date.

We take your personal information seriously and are committed to protecting your privacy. We will not use your email address to send you unsolicited emails. All emails we send you are solely related to the provision of agreed-upon products or services.

We have developed a policy to address any privacy concerns you may have. For more information, please see our Privacy Statement and our Cookie Policy.

14. Accessibility

We are committed to making the content we provide accessible to people with disabilities. If you have a disability or impairment that prevents you from accessing any part of our website, please send us a message with a detailed description of the problem you encountered. If the problem can be easily identified and resolved using standard industry information technology tools and techniques, we will fix it immediately.

15. Export Restrictions / Compliance with Laws

Access to this website from regions or countries where the content or purchase of the products or services sold on this website is illegal is prohibited. You may not use this website in violation of Germany’s export laws and regulations.

16. Assignment

You may not assign, transfer, or disclose your rights and/or obligations under these Terms and Conditions to any third party, in whole or in part, without our prior written consent. Any purported assignment that violates this section is null and void.

17. Violations of these Terms and Conditions

Notwithstanding our other rights under these Terms and Conditions, if you breach these Terms and Conditions in any way, we may take any action we deem appropriate to address the breach, including temporarily or permanently blocking your access to the website, contacting your internet service provider to request that they block your access to the website, and/or taking legal action against you.

18. Force Majeure

Except for the obligation to pay, any delay, failure, or omission by a party in performing or complying with any of its obligations under this Agreement shall not be deemed a breach of these Terms and Conditions if and for so long as such delay, failure, or omission is due to a cause beyond the reasonable control of that party.

19. Compensation

You agree to indemnify, defend, and hold us harmless from and against any and all claims, liabilities, damages, losses, and costs arising out of or in connection with your breach of these Terms and Conditions and applicable laws, including intellectual property rights and data protection laws. You will promptly reimburse us for any damages, losses, costs, and expenses incurred in connection with or arising from such claims.

20. Waiver

Any failure to enforce any provision of these Terms and Conditions or any agreement, or any failure to exercise a termination option, shall not be deemed a waiver of such provisions and shall not affect the validity of these Terms and Conditions or any such agreement, or any part thereof, or the right to enforce any individual provision hereunder.

21. Language

These Terms and Conditions shall be interpreted and construed exclusively in German. All notices and correspondence shall be written exclusively in this language.

22. Entire Agreement

These Terms and Conditions, together with our privacy statement and cookie policy, constitute the entire agreement between you and Tiliaderm regarding your use of this website.

23. Updates to These Terms and Conditions

We may update these Terms and Conditions from time to time. The date listed at the beginning of these Terms and Conditions is the date of the most recent revision. We will notify you in writing of any changes or updates, and the revised Terms and Conditions will take effect on the date we notify you. Your continued use of this website following the publication of changes or updates constitutes your agreement to comply with and be bound by these Terms and Conditions. To request a previous version of these Terms and Conditions, please contact us.

24. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Germany. The courts of Germany shall have jurisdiction over any disputes arising in connection with these Terms and Conditions. If any part or provision of these Terms and Conditions is found by a court or other authority to be invalid and/or unenforceable under applicable law, such part or provision shall be modified, deleted, and/or enforced to the maximum extent permitted to give effect to the intent of these Terms and Conditions. The remaining provisions shall remain unaffected.

25. Contact Information

This website is owned and operated by Tiliaderm.

You can contact us regarding these Terms and Conditions in writing or by email at the following address: elearn@tiliaderm.com
Lindenstraße 20
04838 Jesewitz, Gotha

26. Download

You can also download our Terms and Conditions as a PDF.