The Terms and Conditions were last updated on June 17, 2026
1. Introduction
These Terms and Conditions apply to this website and to transactions related to our products and services. You may be bound by additional agreements that pertain to your relationship with us or to products or services you receive from us. If any provisions of the additional agreements conflict with provisions of these Terms and Conditions, the provisions of the additional agreements shall take precedence.
2. Binding nature
By registering on, accessing, or otherwise using this website, you agree to the terms and conditions set forth below. The mere use of this website implies your knowledge of and acceptance of these Terms and Conditions. In certain specific cases, we may also ask for your express consent.
3. Electronic Communication
By using this website or communicating with us electronically, you agree and acknowledge that we may communicate with you electronically via our website or by email, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy all legal requirements, including, but not limited to, the requirement that such communications be in writing.
4. Intellectual Property
We or our licensors own and control all copyrights and other intellectual property rights in the Website, as well as the data, information, and other resources displayed on or accessible through the Website.
4.1 All rights reserved
Unless otherwise specified, no license or other right under copyrights, trademarks, patents, or other intellectual property rights is granted to you. This means that you may not use, copy, reproduce, display, exhibit, distribute, embed in an electronic medium, modify, reverse engineer, decompile, transmit, download, transfer, monetize, sell, market, or commercialize any resources from this website in any form without our prior written permission, unless mandatory legal provisions (such as the right to quote) provide otherwise.
5. Newsletter
Regardless, you may forward our newsletter electronically to others who might be interested in visiting our website.
6. Third-Party Property
Our website may contain hyperlinks or other references to third-party websites. We do not monitor or review the content of third-party websites linked to from this website. Products or services offered by other websites are subject to the terms and conditions of those third parties. We do not necessarily share or endorse the opinions or materials expressed on these websites.
We are not responsible for the privacy practices or content of these websites. You assume all risks associated with the use of these websites and the related third-party services. We assume no responsibility for any losses or damages of any kind resulting from your disclosure of personal information to third parties.
7. Responsible Use
By visiting our website, you agree to use it only for its intended purposes and in accordance with these Terms, any additional agreements you may have with us, and applicable laws, regulations, generally accepted online practices, and industry guidelines. You may not use our website or services to use, publish, or distribute material that consists of (or is linked to) malicious computer software; you may not use data collected from our website for direct marketing activities or conduct systematic or automated data collection activities on or in connection with our website.
Participation in activities that cause or may cause damage to the website, or that impair the website’s performance, availability, or accessibility, is strictly prohibited.
8. Registration
You can sign up for an account on our website. During this process, you may be asked to choose a password. You are responsible for maintaining the confidentiality of your passwords and account information, and you agree not to disclose your passwords, account information, or secure access to our website or services to any other person. You may not allow any other person to use your account to access the website, as you are responsible for all activities that occur through the use of your passwords or accounts. You must notify us immediately if you become aware of any disclosure of your password.
After your account is terminated, you will not attempt to register a new account without our permission.
9. Refund and Return Policy
9.1 Right of Withdrawal
You have the right to cancel this contract within 14 days without giving any reason.
The cancellation period expires 14 days after the date the contract is concluded.
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by mail, fax, or email). Our contact information is provided below. You may use the attached model withdrawal form, but it is not required.
If you exercise this right, we will immediately send you confirmation of receipt of such a revocation on a durable medium (e.g., via email).
To meet the deadline for cancellation, it is sufficient for you to send notification of your intention to cancel before the cancellation period expires.
9.2 Effects of a Revocation
If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery option we offer), without delay and no later than 14 days from the day we receive notice of your withdrawal from this contract. We will use the same payment method for this refund that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees in connection with this refund.
If you have requested that the services begin during the cancellation period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you notify us of your exercise of the right of cancellation with respect to this contract, compared to the total scope of the services provided for in the contract.
Please note that there are some legal exceptions to the right of return, and therefore some items cannot be returned or exchanged. We will let you know if this applies in your specific case.
10. Idea Submission
Do not submit any ideas, inventions, works, or other information that may be considered your own intellectual property and that you wish to present to us, unless we have previously signed an intellectual property agreement or a confidentiality agreement. If you provide us with your content without such written consent, you grant us a worldwide, irrevocable, non-exclusive, and royalty-free license to use, reproduce, store, adapt, publish, translate, and distribute your content in all existing or future media.
11. Termination of Use
We may, at our sole discretion, modify or suspend access to the Website or any service on it at any time, either temporarily or permanently. You agree that we will not be liable to you or any third party for any such modification, suspension, or termination of your access to the Website or your use of the Website or any content you have shared on the Website. You are not entitled to any compensation or other payments, even if certain features, settings, and/or content to which you have contributed or on which you have relied are permanently lost. You may not circumvent or attempt to circumvent any access restriction measures on our website.
12. Warranties and Liability
Nothing in this section limits or excludes any statutory warranty whose limitation or exclusion would be unlawful. This website and all content on the website are provided “as is” and “as available” and may contain inaccuracies or typographical errors. We expressly disclaim any and all express or implied warranties of any kind regarding the availability, accuracy, or completeness of the content. We do not guarantee that:
- that this website or our products or services will meet your needs;
- This website will be available continuously, in a timely manner, securely, or without errors;
- that the quality of the products or services you purchase or receive through this website meets your expectations.
The following provisions of this section apply to the fullest extent permitted by law and do not limit or exclude our liability with respect to matters for which it would be unlawful or illegal for us to limit or exclude our liability. Under no circumstances shall we be liable for any direct or indirect damages (including damages resulting from loss of profits or revenue, loss or damage to data, software, or databases, or loss or damage to property or data) incurred by you or any third party as a result of accessing or using our website.
Unless otherwise expressly stipulated in a supplemental agreement, our maximum liability to you for all damages arising out of or in connection with the Website or the products and services marketed or sold through the Website, regardless of the legal theory on which liability is based (whether in contract, equity, negligence, willful misconduct, tort, or otherwise), shall be limited to the total price you paid us for the purchase of such products or services or for the use of the Website. Such limitation applies to all of your claims, suits, and causes of action of any kind and nature.
13. Data Protection
To access our website and/or our services, you may be asked to provide certain personal information as part of the registration process. You agree that all information you provide will always be accurate, correct, and up-to-date.
We take your personal information seriously and are committed to protecting your privacy. We will not use your email address to send you unsolicited messages. All emails we send you are related exclusively to the provision of the agreed-upon products or services.
We have developed a policy to address any concerns regarding data protection. For more information, please see our Privacy Statement and our Cookie Policy.
14. Accessibility
We are committed to making the content we provide accessible to people with disabilities. If, due to a disability, you are unable to access any part of our website, please let us know and provide a detailed description of the problem you encountered. If the problem can be easily identified and resolved using standard industry information technology tools and techniques, we will fix it immediately.
15. Export Restrictions / Compliance with Laws
Access to the website from regions or countries where the content or purchase of the products or services sold on the website is illegal is prohibited. You may not use this website in violation of Germany's export laws and regulations.
16. Assignment
You may not assign, transfer, or subcontract your rights and/or obligations under these Terms, in whole or in part, to any third party without our prior written consent. Any purported assignment that violates this section is null and void.
17. Violations of these Terms and Conditions
Without prejudice to our other rights under these Terms and Conditions, in the event of a breach of these Terms and Conditions, we may take such measures as we deem appropriate, including temporarily or permanently blocking your access to the website, contacting your Internet service provider to have your access to the website blocked, and/or taking legal action against you.
18. Force Majeure
Except for the obligation to pay, any delay, failure, or omission by a party in performing or complying with any of its obligations under this Agreement shall not be deemed a breach of these Terms and Conditions if and for so long as such delay, failure, or omission is due to a cause beyond the reasonable control of that party.
19. Compensation
You agree to indemnify, defend, and hold us harmless from all claims, liabilities, damages, losses, and expenses arising from any breach of these Terms and applicable laws, including intellectual property rights and data protection rights. You shall promptly indemnify us for any damages, losses, costs, and expenses we incur as a result of such claims.
20. Waiver
Any failure to enforce any provision of these Terms and Conditions or any agreement, or any failure to exercise a termination option, shall not be deemed a waiver of such provisions and shall not affect the validity of these Terms and Conditions or any such agreement, or any part thereof, or the right to enforce any individual provision hereunder.
21. Language
These Terms and Conditions shall be interpreted and construed exclusively in German. All notices and correspondence shall be written exclusively in this language.
22. Entire Agreement
These Terms and Conditions, together with our privacy statement and cookie policy, constitute the entire agreement between you and Tiliaderm UG (limited liability) regarding your use of this website.
23. Updates to These Terms and Conditions
We may update these Terms and Conditions from time to time. It is your responsibility to review these Terms and Conditions regularly for any changes or updates. The date listed at the beginning of these Terms and Conditions is the date of the last revision. Changes to these Terms and Conditions take effect as soon as they are posted on this website. Your continued use of this website following the posting of changes or updates constitutes your agreement to comply with and be bound by these terms.
24. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of Germany. The courts of Germany shall have jurisdiction over all disputes arising in connection with these Terms and Conditions. If any part or provision of these General Terms and Conditions is found by a court or other authority to be invalid and/or unenforceable under applicable law, that part or provision shall be modified, deleted, and/or enforced to the maximum extent permitted to achieve the intent of these General Terms and Conditions. The remaining provisions shall remain unaffected.
25. Contact Information
This website is owned and operated by Tiliaderm UG (limited liability).
You can contact us regarding these Terms and Conditions in writing or by email at the following address: learn@tiliaderm.com
Lindenstraße 20
04838 Jesewitz OT Gotha
26. Download
You can also download our Terms and Conditions as a PDF.